Frequently Asked Questions
-
Event Me 360 invests in the best to make the most memorable experience for you and your guests. We use a Canon EOS R50 DSLR camera for our selfie booth and studio lighting to give you the most professional photo outcomes. Our selfie photobooth is a sleek and sexy mirror design with colorful lights! We offer 360 videobooth packages that use the Hero 12 Black which boasts 120 frames per second and high-power stabilization. Our 360 videobooth is just as sexy with infinity LED lighting beneath the mirrored stage. All cutting edge equipment to set your event apart! We use a professional grade photo printer that boasts 290 4x6 waterproof prints per hour. All of this and thoughtful, nostalgic props!
-
We service the Hampton Roads area, including Suffolk, Smithfield, Franklin, Portsmouth, Norfolk, Virginia Beach, Chesapeake, Hampton, Newport News, and Gates County, NC.
We do travel further and service events outside of these locations throughout the state up to and including the DMV. Additional travel fees will apply, you’ll be able to see this when you book!
-
Please allot us an hour of time to set up and an hour of time to take down. So if your 3-hour event starts at 6pm, we’ll set up from 5pm-6pm and take down from 9pm-10pm.
-
The total cost will depend on how many hours you would like to rent the photo booth, the type of backdrop you choose, and any additional services you would like to include. Get a quote by filling out our online form here.
-
For most events, we recommend 3-4 hours. For a wedding, we recommend booking the photo booth for the duration of the wedding reception which is typically between 4 to 6 hours. A photo booth is a great way to provide fun for your guests while they are not eating or need a break from dancing.
-
Book your booth early! Popular dates can fill up quickly so it’s best to book yours as soon as possible. It’s recommended to reserve a photo booth at least two to six months in advance of your event but we often book popular weekend dates over a year out, especially weekend dates during wedding season, prom season, and around holidays.
If you know you want a photo booth, reach out to us right away to secure your date.
-
No. By contract, the deposit is non-refundable. You can however, transfer that deposit to a different date, lets reschedule!
-
Nope! This is included in your rental and the beauty of our service.
-
Yes; although not ideal, it’s subject to weather the day of the event. We require a 10′ x 10′ space in a covered area (under a tent or porch is ideal) and access to a dedicated electrical outlet. If you choose to provide a tent, we need to have three tarp walls for protection from any wind. We also provide your needed accessories under the add-on section.
A flat, solid surface is required for the 360 videobooth to safely support individuals standing on the stage.
Please note that for outdoor events, we may not have complete control over lighting which can impact the quality of the photos.
-
We will need a signed agreement and a non-refundable deposit of 50% of the service fee to reserve your date. The remaining balance is due 14 days prior to your event. There will be a questionnaire to get other planning information.
-
For the best results, we recommend setting the photo booth up indoors. We will need the following:
Nearby parking with easy loading access to the venue
10’W x 10’L x 10’H area
Access to a dedicated power outlet within 50 feet.
A strong Wi-Fi connection is required for social sharing features to work.
-
While we can make smaller areas work, we recommend a 10’ft x 10’ft space for the comfort of your guests and our team. We can discuss other options, if needed.
-
We recommend positioning the photo booth in a high-traffic area where guests will notice and it’s easy to access. Ideal locations are next to the bar, close to the dance floor, or along the pathway to the restroom.
-
We can set it up to take 1-4 pictures per group at your event. Remember, 4-pictures will take longer for each group and will shorten the total number of group pictures taken at your event, also with the 4-picture option the images will print smaller.
-
Yes! Our graphic design team will work with you to understand your event’s aesthetics and theme. Once we have a good understanding, we’ll create a custom template for your review. You will have unlimited edits until we create the perfect template for your event.
-
Yes, we sanitize all of our props after every rental.
-
We say, “thank you”! Tipping is not required, although always appreciated.
-
There is almost nothing “disastrous” that can go wrong with the photobooths. We have had a few paper jams along the way, and those are usually resolved in a few minutes. That’s why your contract says 85% operational time, for these “disasters”.
-
Absolutely! After each photo session, you and your guests will receive 2 instant prints (your choice of a 2×6″ strip or 4×6 print). You can add on additional prints for each photo session for an additional fee. We also provide an online photo gallery after the event which you and your guests can access and download their digital photos for free!
-
No, our photobooth is completely digital and takes approximately two minutes per group (depending on how long each group takes to choose their options). This reduces the waiting time for your guests! The original toxic, chemical-based photo booths typically take 3-5 minutes just for the printing alone! Our print is a waterproof image in less than 45 seconds that will be a keepsake photo for years to come.
-
Our photos are produced with a professional digital camera and high-quality lighting. The image quality allows for reprints and enlargements. Our photobooth produces quality prints that come out completely dry on water resistant paper. (professional dye-sublimation, not inkjet).
-
Because the inks have been absorbed directly into the paper, dye sublimation images can last many years or even decades without any fading caused by exposure to UV light.
Dye sublimation printing is a dyeing process that absorbs ink directly into the surface of the material, rather than applying ink to the surface. This helps prevent the image from cracking or wearing off over time.
-
Sorta, kinda, it’s a scrapbook album! Our photo booth scrapbook album is a fun, classy way to capture all the memories of your friends and family on your special day. It is also a great alternative to the traditional wedding guestbook album. Your guests can place a copy of their photo strip printed at the photo booth in a scrapbook and write you a personal message.
-
We provide all the supplies for the photo booth scrapbook album. For each photo session, your guests will receive two printed copies – one for them and one for the photobooth scrapbook. We’ll be there throughout the entire event to help your guests and to make sure your keepsake scrapbook album is truly memorable. You’ll receive your photobooth scrapbook at the end of your event.
-
No worries! We always have extra paper and ink on site. Your photo booth attendant can change the paper and ink and have your booth back up and running in less than two minutes.
-
Absolutely and we can provide your venue with proof if requested.
-
To help ensure accuracy of available inventory, all sales are final once placed, the deposit is not refundable; however, we do understand that unplanned circumstances can arise.
If the date of the event details change, we can modify the contract at no additional charge. Also, we can hold a reservation for up to a year past the original event date selected to allow you to reschedule or utilize the booth rental at a different event.
Cancellation requests less than 21 days before the event date are not offered a refund.
Cancellation requests that are more than 21 days before the event date are offered a refund on the service fee that has been paid beyond the deposit.
Customized items (cost work) added on to the event that have been paid in full can be given to the client; however, no part of customized add-on fees is refundable. To clarify, if the item has been paid in full by the client, the product can be given to the client in the event they cancel the contract with, Event Me 360.